SYSTEMS
Programs do not become a system just because they share a funding source.
A collection of good programs can still leave major gaps when roles, data, decisions, and accountability remain disconnected.
Public Safety • Public Health • Community • Systems
A collection of agencies and programs is not a public safety strategy.
Violence prevention can be hard to make sense of. I’m Jonathan McMillan. I bring lived experience and public leadership to the work of explaining what matters, where systems break down, and what we can do next.
Why good work still gets stuck
Most jurisdictions do not need another program. They need a plan that connects the work.
Public safety, human services, schools, public health, parks and recreation, economic development, philanthropy, and community organizations may all be working hard. If nobody has a shared strategy, clear roles, useful information, and a way to make decisions together, the work stays scattered.
01
DIAGNOSE
Get clear about what is happening, who is most affected, what already exists, and where the handoffs are failing.
02
DESIGN
Put the right people, resources, decisions, and responsibilities into one plan built for local conditions.
03
IMPLEMENT
Give the plan an owner, a timeline, and a way to learn and adjust when the conditions change.
Ways to work together
Four ways Jonathan helps leaders plan, align, and implement.
01
Speaking & Keynotes
Understand how violence affects people, how public decisions shape the response, and what leaders can change.
Explore this service 02Training & Facilitation
Help teams work through a real problem, agree on who does what, and leave with a next step they can carry out.
Explore this service 03Consulting & Systems Design
Find the gaps between agencies and programs, connect the resources already available, and build a plan with clear responsibilities.
Explore this service 04Strategic Advisory
Work through difficult decisions about safety, funding, partnerships, and the barriers keeping a plan from reaching people.
Explore this serviceIdeas and tools
See why public-safety efforts stall—and what to change.
These frameworks help you name the pattern, understand what is driving it, and choose a better next move. The Knowledge Library gives you the definitions, source material, and tools to put that thinking to work.
IMPLEMENTATION
Administrative decisions determine whether strong programs reach the people they are meant to serve.
Late contracts, unclear requirements, weak supervision, and slow decisions can undermine an effective strategy before services begin.
CREDIBILITY
Lived experience helps leaders understand the problem. Technical rigor helps them build a reliable response.
People closest to the problem know things a report can miss. Pair that knowledge with research, training, clear standards, and checks on what actually changes.
The InCredible Messenger conversations
What the people doing the work know that plans often miss.
Jonathan talks with practitioners, researchers, public officials, and community leaders about what works in real life, where the system gets in the way, and what leaders need to change next.
Watch the conversations“We are not here to make complex work sound simple. We are here to make it clear enough to act on.”
Work with Jonathan